Madura pays the greatest attention to the quality of its products. If however, despite all the quality checks carried out, a defect is to be reported, we invite you to have this problem noted in order to receive a new item or to be reimbursed. We ask you to respect the following procedure:
-Wey an email at email@example.com with:
-the control number (subject to email);
-product photos withvisible defect;
-a photo of the labelpresent on the packaging;
-Your exchange or refund choice.
Our customer service will return to you within 5 working days.
In the event that the defective article returned, please respect the return procedure and indicate the reason for the return. In the event of a proven defect from us, the costs of return and return of the item will be reimbursed.